Privacy Policy
1. Introduction
Welcome to Spotless Nano Solutions. We are committed to protecting your personal privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our professional cleaning, nanocoating, and pest control services in Siliguri and surrounding areas.
By using our website and services, you agree to the terms outlined in this policy.
2. Information We Collect
We only collect information that is necessary to provide you with high-quality service. This includes:
- Personal Identifiers: Name, phone number, and email address.
- Service Details: Your property address and specific cleaning or protection requirements.
- Communication Data: Information shared via our Contact Form, WhatsApp chats, or phone calls.
3. How We Use Information
The information we collect is used in the following ways:
- To provide accurate quotes and respond to your service inquiries.
- To schedule and deliver our cleaning, nanocoating, or pest control services.
- To send service reminders or updates regarding your booking.
- To improve our website functionality and customer experience.
4. Data Sharing
Your privacy is important to us. We do not sell, rent, or trade your personal data to third parties for marketing purposes.
We may only share your information with trusted service partners or employees who need the data to perform the service on your property, or if required by Indian law to comply with legal obligations.
5. Cookies & Tracking
Our website uses basic cookies to enhance your browsing experience. These cookies help us understand website traffic and user behavior via tools like Google Analytics. You can choose to disable cookies through your browser settings, though this may affect how the website functions.
6. Data Security
We implement reasonable administrative and technical security measures to protect your data from unauthorized access or disclosure. However, please note that no method of transmission over the internet or mobile network is 100% secure.
7. Your Rights
As a user, you have the right to:
- Request access to the personal data we hold about you.
- Request the correction of any inaccurate information.
- Request the permanent deletion of your data from our records (subject to legal or billing requirements).
To exercise these rights, please contact us via our Contact Page.
8. Third-Party Services
We utilize certain third-party services to operate efficiently:
- Google Services: For website analytics and showing our location on Google Maps.
- WhatsApp: For instant customer support and communication.
These third parties have their own privacy policies governing how they handle your data.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We encourage you to review this page periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions regarding this Privacy Policy or your data, please reach out to us:
- Website: spotlessnano.com/contact
- Phone: +91 86538 28539
- WhatsApp: +91 86538 28539
- Address: Siliguri, West Bengal, India.